Privacy policy

Last updated: April 27, 2026

Controller: Plux Company LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA. EIN 36-5143822. Phone: +1 (307) 317-4601.

Privacy contact: privacy@pluxion.com. General legal: legal@pluxion.com.

Note: this is a baseline policy and must match your real processing activities; have counsel review it (including GDPR/EEA or other local rules if applicable).

1. Categories of information

Account and billing details you provide.
Technical data (IP addresses, logs, device/browser) related to the panel and hosted services.
Content you host or send through Pluxion.
Support communications.

2. Purposes

Provide and secure the services.
Billing, payments, and taxes.
Support and product improvement.
Legal compliance.

3. Legal bases (summary)

Contract performance, legitimate interests (security and improvement), consent where required, and legal obligation.

4. Retention

We retain data as long as needed for the purposes above and as required by law. Your internal retention schedule should be reflected here once finalized.

5. Recipients / subprocessors

We may use vendors (payments, infrastructure, transactional email, analytics, etc.). List them by name or category once confirmed.

6. International transfers

If you process EEA or other regulated residents' data, describe safeguards (e.g., SCCs) when applicable.

7. Your rights

You may request access, correction, deletion, restriction, objection, and portability where applicable by emailing privacy@pluxion.com. EEA residents may lodge a complaint with a supervisory authority.

8. Security

We implement reasonable technical and organizational measures. No method is perfectly secure.

9. Cookies

Describe cookie categories and purposes; a consent mechanism may be required in some jurisdictions.

10. Children

Services are not directed to children as defined by applicable law.

11. Changes

We may update this policy; the date at the top will change. Material changes may require additional notice under applicable law.

12. Related documents

See our Terms of service and Acceptable use and fair use policy.