Create your first @yourcompany mailbox

New mailbox

Email at @yourcompany makes your brand look serious from the first message. If your plan includes email accounts, create them from the dashboard.

1. Go to Email or Business email.
2. Choose create mailbox or new account.
3. Enter the local part (for example hello, info, or your name) and select the domain.
4. Confirm creation.

Use addresses you can keep for years: info@, sales@, or first.last@. Avoid nicknames that are hard to say out loud.

Password

1. Set a strong, unique password for the mailbox.
2. Store it in your password manager. Do not reuse your Pluxion dashboard password.
3. If the flow offers recovery or later changes, be clear who on the team owns it.
4. Share access only with people who should read that inbox.

If several people use the same shared mailbox (for example info@), agree on rules: who replies, who archives, who changes the password.

Webmail

1. Open webmail from the link shown under Email in the dashboard, or from the "Open webmail" guide.
2. Sign in with the full address and the mailbox password.
3. Send a test message to your personal email and reply.
4. Confirm MX is correct if mail will not send or arrive (see the MX guide).

The mailbox exists in Pluxion, but without correct MX on the domain delivery will fail.

Tip

Create one main mailbox first (info@ or your name) and learn the flow. Then add the rest of the team.