Change plans or view your invoice

Billing in the dashboard

Plans, payment methods, and receipts live under Billing.

1. In the dashboard, go to Billing (or Plan / Subscription, if shown separately).
2. There you see the current plan, trial or subscription status, and the next charge if it applies.
3. From the same area you usually change plans or open the customer portal.

If you have several organizations, confirm you are in the right one before you change the plan.

Customer portal

1. Open the portal from Billing when the dashboard offers it.
2. Update the card, billing address, or download invoices.
3. Return to the Pluxion dashboard to keep configuring products.

The portal is the safe place for payment data. Do not send card numbers by ticket or chat.

Trial vs paid

In trial you see trial end dates and the plan that will activate on conversion. On an active paid plan you see the renewal cycle, last charge, and paid invoices. If you change plans:

1. Choose the new plan and confirm the summary (proration or charge as shown).
2. Wait for on-screen confirmation.
3. Check Billing so the listed plan is the new one.
4. Adjust resources if the new plan has lower limits (mailboxes, sites, and so on).

Downgrading may require reducing usage first. The dashboard or a message will tell you.

Tip

Before you upgrade, write down what you lack today (more mailboxes, more sites). Then you choose with data, not impulse.