Where to find Help in the dashboard
Menu, search, and how to open a ticket.
Dashboard menu
The Help Center lives inside the dashboard so you do not have to leave to find guides. Look in the side menu or the top area for help, support, or a question icon. From there you open guides, search topics, and, if needed, create a ticket.
In the welcome tour ("Start setup") we also point to Support. It is the same place you ask for a hand when something does not line up. On mobile, open the menu first. Help is usually at the bottom or in the header.
Search for a guide
- Open the Help Center from the dashboard.
- Use the search with simple words: "domain", "MX", "invoice", "mailbox".
- Open the article closest to your case and follow the steps.
- If nothing fits, try synonyms or browse by category (Domains, Hosting, Email, Billing).
Guides are meant to unblock you in minutes. You do not need to read the whole hub. Go to the specific topic and return to the dashboard to apply the step.
Open a ticket from there
- If the guide does not fix it, in the Help Center choose open ticket or contact support.
- Describe the problem with domain, site, or a screenshot if you have one.
- Send it and follow the thread from Support in the dashboard.
You can also go straight to Support without opening an article. What matters is one thread per issue.
Tip
Remember where Help lives. When you are setting up DNS or email, searching there is faster than guessing. You are in. Use it freely.